Privacy Policy

Colors of Basque Country is the Controller of the user's personal data and informs them that this data will be processed in accordance with the provisions of Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPD) and Regulation (EU) 2016/679 of April 27, 2016 (GDPR) concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Therefore, the following information regarding data processing is provided:
 
1. Purpose of Processing
 
To maintain a commercial relationship with the user. 
 
2. Data Collected
The personal data collected on this site are as follows: 
Account opening: when creating the user's account, their name, surname, phone number, postal address, are collected. 
Login: when the user connects to the website, their surname, name, login details, usage data, location, and payment data are recorded, among other things.
Profile: the use of the services provided on the website allows for the creation of a profile, which may include an address and phone number.
Payment: as part of the payment for services offered on the website, financial data related to the user's bank account or credit card are recorded.
Communication: when the website is used to communicate with other members, data related to the user's communications are temporarily stored.
Cookies: Cookies are used when the site is accessed. The user has the option to disable cookies from their browser settings.
 
3. Use of Personal Data
implementation of user assistance;
personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
fraud prevention and detection, management of malware (malicious software) and security incidents;
management of potential conflicts with users;
sending commercial and advertising information, according to the user's preferences.

4. Sharing Personal Data with Third Parties 

Personal data may be shared with third parties in the following cases:
When the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial entities with which it has concluded contracts;
when the user publishes publicly accessible information in the free comment areas of the website;
when the user authorizes a third-party website to access their data;
when the website uses the services of service providers to provide user support, advertising, and payment services. These service providers have limited access to user data, within the context of providing these services, and are contractually obliged to use them in accordance with the provisions of the applicable personal data protection regulations;
if required by law, the website may transmit data to file claims against the website and comply with administrative and judicial procedures;

5. Security and Confidentiality 
The website implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of information transmission or storage on the Internet.

6. Implementation of User Rights
In accordance with the applicable regulations on personal data, users have the following rights, which they can exercise by sending their request to PLAZA DE LA CONSTITUCION, 17 00 1 20003 DONOSTIA-SAN SEBASTIAN GIPUZKOA or to the email address colors@colorsofbasquecountry.com.
Right to withdraw consent at any time.
Right of access, rectification, portability, and erasure of their data and to the limitation or objection to their processing.
Right to lodge a complaint with the supervisory authority (agpd.es) if they consider that the processing does not comply with current regulations.